PaceFit TW-04 Frequently Asked Questions
Find information about the TW-04 indoor walking pad, its foldable handrail, everyday operation and order support. Product-specific specifications should always be checked against the current TW-04 listing or the supplied manual. For assistance, please contact us.
Is shipping free in the United States?
Yes. Eligible U.S. orders qualify for free shipping without a minimum purchase or code. See Shipping Policy.
What is the 30-Day Money-Back Guarantee?
You can request a return for an eligible PaceFit TW-04 purchase within 30 days after delivery. Product condition and return shipping terms apply. Read our Return & Refund Policy.
Does the PaceFit TW-04 include a warranty?
Yes. The TW-04 comes with a 1-year warranty. For eligible product issues, contact PaceFit Support with your order number and a description of the problem. Read the warranty information for details. The warranty is separate from the 30-Day Money-Back Guarantee.